Crisis Response Procedure

Crisis Response Procedure jeff Tue, 10/10/2017 - 15:40

This response procedure is developed for implementation in the event of the death of or severe injury to a student, faculty or staff member, or other disaster, natural or otherwise. This procedure is intended to: assist those involved in dealing with the crisis to respond appropriately provide coordination of external individuals and agencies provide communication within the College community assist in post-crisis support and resolution

The Dean of Nursing will serve as the coordinator of the response team and should be notified immediately of any situation that represents a crisis to the College. In the Dean's absence the College President should be notified. Other members will be utilized on an as needed basis and will participate when the situation warrants, as decided by the coordinator.

Implementation Steps

  1. In an emergency situation the first responder may need to call 911 (8-911 from a College telephone), hospital security, or other appropriate personnel.
  2. As soon as possible the Dean of Nursing must be notified of the situation.
  3. Other members of the College or community may be contacted if appropriate.
  4. The College President/Dean will coordinate all information associated with the incident which is released externally by the College and respond to all requests for information from media personnel. College personnel must observe this requirement, directing all inquiries to the College President/Dean of Nursing to ensure accurate and consistent information.
  5. As soon as possible, the College President/ Dean of Nursing will coordinate the notification of all affected College employees of the situation.
  6. If students are involved the Dean will serve as the primary contact person for the family.
  7. In the event of the death of an enrolled student the following personnel will assume the outlined responsibilities:
    • Registrar - close the official academic records
    • Library - renew all materials checked out to avoid inadvertent overdue/fine notices
    • Business Office - Process any allowable refund of tuition and fees. Finalize any remaining wage payment. Notify Dean of Nursing of any funds owed to or by the student.
    • Director of Student Success/Counseling will be sought for post-crisis support and resolution.
    • The Dean of will call meetings of all individuals who responded in the crisis in order to assess the College's Crisis Response Procedure and for debriefing of the response members.